Imagine you are leading an important technical project at work. As your deadline nears, suddenly a critical part of the software stops working. You must get the problem fixed. But the engineer who wrote the software has left the company. Recreating his knowledge could take weeks and make you miss the deadline. You may lose your bonus and a chance at promotion. Your company may lose the contract, money and prestige. What can you and your company do now to prevent this problem in the future?
Many companies lose valuable knowledge when employees move to new projects or leave, when subcontractors finish their work and when industrial espionage occurs. Or sometimes employees simply forget important details of long-term projects after working on other projects.